Communication is a process by which messages are exchanged between the sender and receiver through communication modes such as spoken words, written words or non verbal cues. Communication is the basis for establishing and modifying relationships.If you have problems expressing your views, hesitate to give a speech or dread to face an interview, then it is time you learn more on the various skills involved in communication. However, clear communication is possible by constantly practicing the various communications skills such as using words, body gestures, listening and so on.
The skill of listening is an important communication skill which many tend to ignore. In the communication process when the sender conveys a verbal message the listener has to listen to it carefully in order to understand the person’s point of view and then respond appropriately. Thus listening consists of hearing, interpreting and understanding the meaning in a context. In fact it is the listening skill that helps in understanding others and forges better working relationships with others. One can improve the skill of listening by engaging not only the ears but the other senses to understand the nuances of what is being said.
While communicating whether it is speaking or listening, it is necessary to make eye contact with the receiver to make the interaction successful. A proper eye contact helps to connect with the listener and conveys the speakers true emotions. Eye contact suggests confidence and creates interest in the listener to respond to the speaker. While facing a larger audience, it is better to make eye contact with several people so as to create personal interest and draw attention of the audience.
Communication is the basis for meaningful interaction among individuals in society. Effective communication takes place when a person can convey his thoughts to others in a clear and lucid manner. He can do this by proper use of language, tone, rhythm, body language and gestures. Communication skills are used in social interaction on a daily basis, in academic contexts and work places. Communication involves not only verbal language but also written skill as well as using body language and presentation skills.In many job scenarios good communication skills are a prerequisite so that one is able to exchange ideas with team members, put forth arguments and find common solutions for problems.
Verbal or oral communication involves speaking clearly in simple language ,using proper tone and volume. Oral communication can take place in face-to face conversation, group discussions, conferences, meetings and public addresses. Oral communication is flexible and can convey shades of meaning eliciting immediate response from the listeners. . Interestingly though oral communication is significant, facial expression and appropriate use of tone and rhythm in voice accounts for nearly ninety percent of effective communication between people. Non-verbal communication includes using body language, gestures, body posture and facial expressions.